InterContinental Hotels Group (IHG) in conjunction with SAMHI undertook an in-depth customer survey to better understand the needs and expectancies of the street warriors in India. The survey found out that even as 54 consistent with cent of the respondents are already enrolled in a resort loyalty program, an excellent 74 according to cent see advantages in enrolling in a loyalty program.
The survey turned into performed by way of Nielsen India in Delhi, Mumbai, Bengaluru, Chennai, and Hyderabad with 25-44 year antique frequent guests, who journey in large part for commercial enterprise across India and are seeking for mid-marketplace lodge accommodation. The survey also discovered, a larger percent of the respondents in Bangalore (62%), Hyderabad (58%) and Delhi (57%) are enrolled in an inn loyalty program. Among those already enrolled in a hotel loyalty programme, fifty six in line with cent said that the advantages provided with the aid of the program have been with the aid of some distance the most precious issue of the loyalty program accompanied with the aid of ease of redemption (24%) and worldwide network (20%).
Vivek Bhalla, Regional Vice President, South West Asia, IHG commented at the survey, “It’s amazing to peer the survey validating that travelers find fee in enrolling for hotel loyalty programs. Over the previous few years, we’ve witnessed a massive rise within the enrolment numbers for our global loyalty program, IHG Rewards Club, within the Indian market. IHG Rewards Club gives high-quality benefits to our guests, and we presently have over a hundred million participants enrolled inside the program, globally. For introduced comfort of our guests, we additionally have an award-winning mobile App which lets in them to e-book their live effortlessly and provides them with enterprise main loyalty redemption options and a richer live enjoy.”
Ashish Jakhanwala, Founder, MD & CEO SAMHI Hotels Pvt. Ltd. Commented, “It is reassuring to note that the popularity and recognition of hospitality manufacturers have emerged as extra important attributes than the rate. IHG holds a strong reputation globally for its signature hospitality, standardized emblem experiences, and an outstanding loyalty program, IHG Rewards Club, which has a massive member base. We were running intently with IHG in India to deliver the equal benefits, and visitor revel in that displays the warm temperature and operational excellence of IHG and is regular throughout our entire Holiday Inn Express portfolio in India.”
Delhi popularly called the heart of India has continually been one of the most visited and need to be visited locations amongst human beings. There may be numerous motives behind it, and they will additionally vary as according to the individuals. There isn’t any doubt that Delhi has always been a middle of attraction, be it from vacationers’ point of view or be it the choice of high-quality dwelling location as per the people.
There are masses of travelers’ attractions available in Delhi, and that’s what effects in a brilliant growth in footfall every consecutive season. The historical locations, purchasing places, and fantastic range in phrases of food make Delhi one of the maxima pointed out destinations all through the country.
Delhi has loads to provide, and there is something for absolutely everyone. This area hence proves to be a hot favorite among people from all age organizations. Places like Jama Masjid, Red Fort, India Gate, Humayun’s tomb, Qutub Minar are some of the most famous locations to go to in Delhi. Though humans get attracted through these types of travelers’ points of interest, but they also need to think about their lodges because they cannot see the complete of Delhi in one unmarried day. So, they want to be assured that they get an at ease live as consistent with their necessities and in this case too Delhi surpasses each other town.