Intelligent Guest Room Experiences With Avaya and Percipia
MINNEAPOLIS–(BUSINESS WIRE)–HITEC 2019 – The award-prevailing Cuisinart Golf Resort & Spa, part of ‘The Leading Hotels of the World’ brand, has introduced more desirable guest stories of their one zero one suites and villas thru the aggregate of the Avaya Vantage™ portfolio of Avaya IX™ Devices and an advanced hospitality application evolved through Percipia.
The famend 275-acre Cuisinart resort assets at the lovely Caribbean island of Anguilla were devastated by Hurricane Irma in 2017 and reopened in the past due 2018 with its complete remodel assets, villas, and suites. The property’s new guest revel in combining the strength of the all-glass, touch-display Avaya Vantage computer cellphone with the custom-designed Percipia Latitude hospitality cell utility to place all of the motel’s offerings, in addition to extra functions, at their guests’ fingertips. Cuisinart can now instantly replace the utility information to reflect special events or spotlight services that will deliver a greater memorable visitor experience. This fact is then to be had in every visitor room. This is prepared with an Avaya Vantage phone, handy at the fingertips and allowing visitors to more fully interact with each amenity and provider that the inn has to offer.
“Cuisinart Golf Resort & Spa prides itself on offering our visitors a unique combination of secure elegance and five-famous person provider, various culinary packages, and pinnacle-tier golf and spa enjoyment,” stated Stephane Zaharia, President & Managing Director, Resorts & Residences through Cuisinart. “We are excited to now additionally provide our guests the ease of one-contact access to govern their inn room enjoy and get entry to all that our resort has to offer to help supply them an enhanced and personalized enjoy.”
“The incorporation of Percipia’s creative, bendy, and intuitive Latitude hospitality mobile software with Avaya answers allows a full-carrier resort or online casino to elevate their visitor revel in significantly,” said Kal MacDonald, Director of Business Operations, Percipia. “The coupling of Percipia’s software program with the Avaya products and gadgets offers clients which including Cuisinart, a great-of-breed production-geared solution that can be deployed in a depend of weeks to present their guests an enhanced guest enjoy.”
“The global pinnacle ten inn groups rely upon Avaya communications solutions to supply particular guest stories that could increase return visits, enhance word-of-mouth, and generate superb reviews,” said Steve Brock, Avaya IX Devices Marketing, Avaya. “This answer has the twin gain of delighting resort guests and driving additional lodge sales.”
About Cuisinart Golf Resort & Spa
Nestled inside the crescent curve of Anguilla’s Rendezvous Bay, Cuisinart Golf Resort & Spa is a five-megastar beachfront inn on the unspoiled Caribbean island of Anguilla. A luxury icon established in 1999, the resort marked its triumphant return following Hurricane Irma in November 2018 with extensive upgrades and better golfing, well-being, design, and facilities. Holding to its roots, Cuisinart Golf Resort & Spa offers expensive beachfront resorts and luxurious private villas alongside Rendezvous Bay. The motel’s instantly recognizable whitewashed structure, inspired by the Greek island of Mykonos, creates a visually stunning contrast against opposition to the glowing turquoise waters of the Caribbean Sea beneath excellent blue skies. The inn’s crown jewels include the 18-hole Greg Norman-designed golfing path, the Spa via Cuisinart, and world-class dining at five wonderful restaurants. Cuisinart Golf Resort & Spa is a member of Leading Hotels of the World.
About Percipia
Headquartered in Chicago, Illinois, USA, Percipia’s task is to stay a respected leader in the hospitality industry by using telephony and mobility solutions, software programs, and offerings in the most revolutionary and price-competitive way. Parallax utility (formerly PTCE) was delivered twenty years ago, which enabled them to interface current telephony systems with almost all property management systems and third-birthday party programs. Since then, Percipia has evolved its product to consist of a complete-featured hospitality smartphone system and custom cellular applications, which enhance the guest’s enjoyment and streamline operations.
