Intelligent Guest Room Experiences With Avaya and Percipia
MINNEAPOLIS–(BUSINESS WIRE)–HITEC 2019 – The award-prevailing Cuisinart Golf Resort & Spa, part of ‘The Leading Hotels of the World’ brand, has introduced more desirable guest stories of their one zero one suites and villas thru the aggregate of the Avaya Vantage™ portfolio of Avaya IX™ Devices and an advanced hospitality application evolved through Percipia.
The famend 275-acre Cuisinart resort assets at the lovely Caribbean island of Anguilla turned into devastated by Hurricane Irma in 2017 and re-opened in the past due 2018 with its complete remodel assets, villas, and suites. The property’s new guest revel in combines the strength of the all-glass, touch-display Avaya Vantage computer cellphone with the custom-designed Percipia Latitude hospitality cell utility to place all of the motel’s offerings in addition to extra functions at their guests’ fingertips. Cuisinart can now instantly replace the utility information to reflect special events or spotlight services that will deliver a greater memorable visitor revel in. This fact is then to be had in every visitor room. This is prepared with an Avaya Vantage phone, handy at the finger’s contact and allowing visitors to more fully have interaction with each amenity and provider that the inn has to offer.
“Cuisinart Golf Resort & Spa prides itself on offering our visitors a unique combination of secure elegance and five-famous person provider, various culinary packages, and pinnacle-tier golf and spa enjoy,” stated Stephane Zaharia, President & Managing Director, Resorts & Residences through Cuisinart. “We are excited to now additionally provide our guests the ease of one-contact get entry to govern their inn room enjoy and get entry to all that our resort has to provide to help supply them an increased and specific enjoy.”
“The incorporation of Percipia’s creative, bendy, and intuitive Latitude hospitality mobile software with Avaya answers allow a full-carrier resort or online casino to elevate their visitor revel in significantly,” said Kal MacDonald, Director of Business Operations, Percipia. “The coupling of Percipia’s software program with the Avaya products and gadgets offers clients which includes Cuisinart with a great-of-breed production-geared up solution that can be deployed in a depend on weeks to present their guests an amplified guest enjoy.”
“The global’s pinnacle ten inn groups rely upon Avaya communications answers to supply particular guest stories that could increase go back visits, enhance phrase-of-mouth and generate superb reviews,” said Steve Brock, Avaya IX Devices Marketing, Avaya. “This answer has the twin gain of delighting resort guests and riding additional lodge sales.”
About Cuisinart Golf Resort & Spa
Nestled inside the crescent curve of Anguilla’s Rendezvous Bay, Cuisinart Golf Resort & Spa is a five-megastar beachfront inn on the unspoiled Caribbean island of Anguilla. A luxury icon because establishing in 1999, the resort marked its triumphant return following Hurricane Irma in November 2018 with belongings-extensive upgrades and better golfing, wellbeing, design, and facilities. Holding to its roots, Cuisinart Golf Resort & Spa gives expensive beachfront resorts and luxurious private villas alongside Rendezvous Bay. The motel’s instantly recognizable whitewashed structure stimulated through the Greek island of Mykonos creates a visually stunning evaluation in opposition to glowing turquoise waters of the Caribbean Sea beneath excellent blue skies. The inn’s crown jewels include the 18-hollow Greg Norman-designed golfing path, the Spa via Cuisinart, and world-magnificence dining at five wonderful eating places. Cuisinart Golf Resort & Spa is a member of Leading Hotels of the World.
Headquartered in Chicago, Illinois, USA, Percipia’s task is to stay a respected chief in the hospitality generation by using telephony and mobility answers, software programs, and offerings within the most revolutionary and price-powerful way. Parallax utility (formerly PTCE) turned into delivered twenty years ago, which enabled them to interface current telephony systems with almost all property management systems and third-birthday party programs. Since then, Percipia has evolved its product to consist of a complete-featured hospitality smartphone system and custom cellular applications, which enhances the guest enjoy and streamlines operations.